After-Sales Service
Support that continues after handover
Inspections, repairs and workmanship issues are addressed according to agreed warranty terms.
Company Profile 2026 · Source page 26
19 AFTER SALES Support that continues after handover
Site installation and finishing support
Service commitments
Progress updates during design production procurement and installation Coordinated delivery assembly and installation with the client or project manager Snag-list correction before final handover Prompt response to workmanship concerns during the agreed warranty period Technical inspections repairs replacement components and refinishing where applicable Support for future additions that need to match approved dimensions materials and finishes
Warranty approach
Warranty terms are confirmed in each quotation or contract and should identify the product, workmanship period, exclusions, response route and remedy. Large contracts can include site inspections, spare components and named service contacts.
