Our Guarantee
Continuity, reliable service and support
We value long-term relationships, reliable support and clearly agreed after-sales responsibilities.
Our commitments
Continuity of Supply · Reliable Customer Support · Prompt After-sales Service · Long Term Support
Company Profile 2026 · Source page 26
19 AFTER SALES Support that continues after handover
Site installation and finishing support
Service commitments
Progress updates during design production procurement and installation Coordinated delivery assembly and installation with the client or project manager Snag-list correction before final handover Prompt response to workmanship concerns during the agreed warranty period Technical inspections repairs replacement components and refinishing where applicable Support for future additions that need to match approved dimensions materials and finishes
Warranty approach
Warranty terms are confirmed in each quotation or contract and should identify the product, workmanship period, exclusions, response route and remedy. Large contracts can include site inspections, spare components and named service contacts.
Original Company Profile · Source page 9
Our Clientele
Our Guarantee
➡Continuity of Supply Cool Furniture and Interiors endeavors to supply furniture as per the original for as long as possible.
➡Reliable Customer Support Well-stocked and organized showroom and timely delivery.
➡Prompt After-sales Service We believe in and value long term relationships with our customers, staff, and suppliers.
➡Long Term Support Our long-term warranty, technical inspections and service support are an important part of our offer.
